Get in Touch With Us

If you have a question about our reviews, a correction to flag, or simply want to share feedback about the site, this page tells you the best way to reach us and what to expect when you do.

How to Contact Us

Email is the most reliable way to get a message to our team. Write to us at [email protected] and a real person will read it. We aim to reply within two working days, though during busier periods it may take a little longer.

Including a clear subject line and a brief description of your enquiry helps us route your message to the right person quickly — which usually means a faster, more useful reply.

What You Can Write to Us About

We welcome messages of all kinds. The most common reasons readers get in touch are listed below.

• Content questions — If something in our casino reviews or guides is unclear, or you want more detail on a specific topic such as the best non GamStop casinos we cover, just ask.
• Corrections and accuracy concerns — Spotted a figure that looks wrong, an offer that has changed, or information you believe is out of date? We take accuracy seriously and investigate every flagged item.
• Reader feedback and suggestions — Have a topic you would like us to research, or a non GamStop casino you think deserves a closer look? We genuinely consider reader input when planning new content.
• Partnership and commercial enquiries — If you represent an operator or brand and want to explore an editorial relationship, please introduce yourself and outline what you have in mind. Note that commercial arrangements do not influence our editorial ratings or rankings.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we will point you towards appropriate support organisations in the UK.

Who Reviews Your Message

Every email we receive is read by a member of the editorial team — not filtered by an automated system. You will receive a reply from a named person who has actually read what you sent.

Our editorial team is led by Poppy Haddington, who oversees research, review standards and the accuracy of all content published on the site. If your enquiry relates to a specific review or rating, noting the casino name in your subject line will help us respond with the right context.

A Word on Our Editorial Independence

Best Online Casinos is a comparison and review site. We earn commission when readers visit an operator through our links. That commercial relationship does not decide which casinos appear at the top of our rankings — our positions are based on the editorial criteria we apply consistently across every option we assess. If you have questions about how we rate and rank the sites we cover, you are welcome to ask and we will explain our methodology directly.

We are committed to keeping every page on this site honest, current and genuinely useful to UK readers who are looking at their options outside the GamStop self-exclusion scheme. Reader correspondence is one of the ways we stay on top of changes in the market, so your messages are valued even when they are critical.

18+ — A Reminder Before You Play

All content on this site is intended for adults aged 18 and over. If any of your questions relate to eligibility, responsible gambling tools or how to limit your activity at a non GamStop site, please include that in your message and we will do our best to help or signpost you appropriately.

We look forward to hearing from you.